ESG

How suppliers can improve their risk scores

Nov. 20, 2025

Today, companies expect more transparency than ever from their suppliers, not only in terms of quality and prices, but also in terms of stability, compliance, sustainability, IT security, and process strength. In many cases, your risk score is determined even before a buyer has their first meeting with you. This makes it a decisive factor in how your company is rated, how quickly approvals are granted, and whether you are even included in procurement processes.

The good news: you can actively influence a large part of this score. With clear evidence, structured data, documented processes, and visible improvements, you can significantly strengthen your risk profile and thus increase your chances of winning tenders, partnerships, and long-term cooperation.

In this guide, you will learn which components really shape a modern risk score, which measures have an immediate effect, and how to manage your data so that you are always able to provide information and are ready for audits. You will be given concrete steps you can take to improve your score in the long term.


 

Why risk transparency determines contracts today


Global supply chains are under enormous pressure. Companies must manage risks better, comply with regulatory requirements, and be able to demonstrate at any time how stable and reliable their partners are. What used to be considered “nice to have” – certificates, emissions data, compliance records, or basic safety standards – is now crucial for services, tenders, and long-term business relationships.

This makes it increasingly important for suppliers to present their structures, processes, and standards transparently. Risk scores are becoming a key tool in this regard. They show at a glance how professionally a company is managed and how well it controls potential risks. For buyers, this creates clarity and speeds up decisions.

For suppliers, this means that transparency is not a burden, but a competitive advantage. The clearer and more comprehensible you document your corporate management, the greater the impact this will have on your position in the procurement process, long before the first personal contact is made.


 

What a modern supplier risk score really measures


A modern risk score is a condensed key figure that shows buyers how reliable, secure, and resilient a supplier is throughout the entire collaboration. It replaces time-consuming individual checks and makes risks visible early on, long before delivery problems, compliance violations, or quality defects occur.

For buyers, the score is therefore an efficient tool for comparing hundreds or even thousands of suppliers and making decisions: Who will be newly listed? Who will receive orders? Who needs additional checks? Where are the potential risks?

A risk score combines various risk dimensions into a single key figure, thereby reducing the amount of checking required by buyers. Typically, areas such as the following are included:

  • Compliance & governance
  • Labor and social standards
  • Environmental & emissions data
  • Cyber and information security
  • Quality and process reliability
  • Certifications
  • Risk management


 

The most effective measures for improving your risk score


A risk score is not a rigid judgment, but a dynamic value that suppliers can actively influence. The key is to create transparency, prepare evidence in a structured manner, and make your own corporate governance visible. Many of the most effective measures can be implemented with manageable effort and can show results after only a short time.

The following areas are among the strongest drivers of a good score and also offer the best opportunities for rapid, sustainable improvements.

 

Provide current certificates and audit evidence

Certificates are a direct signal of quality, safety, and reliability. They show that processes have been checked and standards are being met. Missing or expired certificates, on the other hand, quickly have a negative effect because they create uncertainty among customers.

Relevant certificates include:

  • ISO 9001
  • ISO 14001
  • ISO 45001
  • ISO 27001
  • ISO 50001
  • As well as external audit reports

An up-to-date and well-maintained certificate portfolio can significantly increase the score, even if other areas are still under development.

Tip: A central register with certificate expiration dates and responsibilities prevents unnoticed gaps.

 

Document risk and compliance processes in a traceable manner

Buyers want to know not only that a company is performing well, but also how it manages risk and compliance. Documented structures are crucial here, as they demonstrate professionalism and active responsibility.

Important elements include:

  • Risk policy
  • Code of conduct
  • Training and instruction certificates
  • Defined responsibilities
  • Sustainability standards and regulations

Even basic, clearly formulated documentation can significantly improve your score because it shows that risks are being addressed systematically.

 

Support labor and social standards with evidence

Occupational safety and social standards are now minimum requirements in global supply chains, but many suppliers lose points because they do not adequately document existing structures.

Meaningful evidence includes, for example:

  • Instruction lists
  • Operating and work instructions
  • Risk assessments
  • Audit or inspection reports

Such documents not only demonstrate compliance with regulations, but also organizational maturity – an important factor in risk assessment.

 

Make cybersecurity measures transparent

Cybersecurity is a key risk factor, and customers are particularly sensitive to missing or unclear IT security measures. Even basic evidence can have a strong impact here.

Important documents and measures include:

  • Authorization and access concepts
  • Backup and recovery strategies
  • Information security guidelines
  • Technical and organizational measures (TOMs)
  • Certifications such as ISO 27001

Companies that provide verifiable evidence of their IT security often improve their score by several risk categories.

 

Collect and provide environmental and emissions data

Environmental and consumption data are increasingly mandatory for customers, as they must be included in CSRD and ESG reports, among others. Suppliers who provide such data in a structured manner position themselves as transparent and responsible partners.

Important data points include:

  • Energy consumption
  • Emissions (Scope 1–3, if relevant and possible)
  • Waste and recycling volumes
  • Ongoing environmental or efficiency programs

Even simple, initial data sets demonstrate a willingness to cooperate and visibly increase the score.

 

Actively communicate improvement measures

Many suppliers underestimate this point. Buyers evaluate not only the status quo, but also a company's development. Those who make progress visible demonstrate commitment and risk awareness.

Examples of relevant updates:

  • New safety measures or technical upgrades
  • Optimizations in production or compliance
  • Investments in quality or IT systems
  • New or revised guidelines
  • Successfully completed audits

Regular updates to customers signal professionalism and strengthen trust in the collaboration – often with a direct positive effect on the score.

 

Special: Consistently complete and return supplier questionnaires

Many companies use standardized questionnaires to regularly evaluate their suppliers or update risk profiles. The response rate for such questionnaires is often surprisingly low – in many cases, it is less than three percent. This is precisely where a great opportunity arises for suppliers. Those who respond completely and in a structured manner immediately stand out and provide customers with exactly the information that has a positive impact on the score rating.

For suppliers who already collect and organize their data, filling out such questionnaires is usually straightforward. Relevant information such as certificates, guidelines, IT security measures, or emission data can be quickly transferred. This not only reduces the effort involved, but also often leads to an immediate improvement in the score. Statements or inquiries from customers can also be processed more easily and quickly if the data is available in a structured form.


 

How Envoria supports suppliers in improving their scores

Suppliers can influence many of the score-relevant requirements themselves – with the right structure, reliable data, and well-documented processes. Envoria offers the right software modules to create transparency, manage risks, and prepare evidence in a clear manner.

  • Emissions management
    Suppliers can record their GHG emissions in a structured manner, calculate their corporate carbon footprint (Scope 1–3), and identify reduction potential. Reliable emissions data has a direct positive impact on environmental and transparency assessments.
  • Climate risk analysis:
    Companies can identify, assess, and prioritize physical and transitional climate risks. A transparent climate risk analysis shows customers that risks are being actively managed.
  • Risk management:
    The module enables the structured recording, evaluation, and management of financial and non-financial risks. This creates verifiable governance structures, a central component of good risk scores.
  • KPI management:
    Suppliers can centrally document ESG, sustainability, or specific customer requirements (e.g., ESRS, GRI, EMAS, or individual KPIs). This makes it easier to provide evidence to customers and increases comparability.
  • Supply chain management:
    For suppliers who themselves manage sub-suppliers or have to fulfill due diligence obligations, Envoria offers functions for risk analysis and documentation along the entire supply chain.
  • Strategy management:
    With clearly defined goals and measures, corporate development can be visibly managed. Progress and improvements can thus be documented at any time, which is an important factor for score development.

These modules enable suppliers to build a consistent, auditable, and data-based profile with Envoria software—a profile that allows customers to immediately see that risks are controlled, standards are met, and progress is continuously documented.

 

Conclusion: Why risk transparency becomes a competitive advantage


Today, a risk score is much more than just a key figure. It is a signal of how reliable, structured, and sustainable a company is. For suppliers, it offers the opportunity to demonstrate their professionalism and clearly position themselves in complex supply chains. Those who create transparency, document evidence clearly, and actively manage risks not only improve their rating but also strengthen their own competitiveness.

The most effective measures require clarity rather than perfection: up-to-date certificates, traceable processes, basic environmental and safety data, and visible improvements in corporate governance. Modern software such as Envoria can help here by creating structures, ensuring up-to-date information, and significantly simplifying the provision of relevant information. With every verifiable structure, customer confidence grows—and with it the chance of being considered in tenders, partnerships, and long-term business relationships.

The new reality of supply chain management – even without regulatory pressure

Read more

Les objectifs climatiques étouffés par les résultats trimestriels

En savoir plus